We offer a wide range of jewelry including rings, necklaces, bracelets, hair clips, and earrings. We only sell costume jewelry.

We don’t have any physical stores. You can shop online through our website.

You can place an order directly through our website. If you need assistance, our customer service team is available to help.

We accept all major cards, PayPal.

Yes, our website uses secure encryption to protect your personal and payment information.

Yes, we ship to many countries worldwide. Shipping costs and delivery times vary based on the destination.

Delivery times depend on your location and the shipping method chosen. Typically, domestic orders arrive within 5-7 business days, while international orders can take 10-15 business days.

Yes, once your order is shipped, you will receive a tracking number via email within 24hrs.

We offer a 14-day return policy for most items. Items must be returned in their original condition with proof of purchase.

To return an item, please contact our customer service team for instructions. You can either mail the item back.

Yes, exchanges are possible within our return policy timeframe. Contact us to facilitate the exchange process.

You can reach our customer service team via email at contact@jonaschloesjewels.com or through our website’s contact form.